🎟️ Discord Ticket System with Dashboard

The ultimate all-in-one support solution for Discord communities – combining powerful bot functionality with an intuitive web interface.

✨ Key Features:

📌 Ticket Management System

🔹 Create tickets via reactions, buttons, slash commands, or web forms

🔹 Customizable ticket numbering (e.g., #SUPPORT-0042)

🔹 ⏱️ Automatically close inactive tickets (configurable from 1 hour to 30 days)

🔹 🛡️ Claim /unclaim system for staff

🔹 🗂️ Customizable ticket categories and types

🔹 ✅ Improved ticket closing directly from the web dashboard

🔹 📄 Optional forms – enable them only if needed

🔹 📂 Paginated view for closed tickets (10 per page by default, customizable)

🖥️ Web Dashboard

🔹 📊 Real-time ticket monitoring and management

🔹 🔍 Advanced filtering (by status, staff, priority)

🔹 🗑️ Bulk actions for mass ticket operations

🔹 📈 Performance analytics and reporting

🔹 📱 Mobile-responsive design

🔹 🔧 Dynamic control of bot activity type (playing, streaming, listening, watching, competing) via .env

🔹 ✏️ Easily update the bot description via .env

🔹 ➕ Add and customize multiple buttons in a single ticket panel

📝 Custom Ticket Forms

🔹 🖱️ Drag-and-drop form builder

🔹 📋 Multiple field types: text, dropdowns, checkboxes, file uploads

🔹 ➡️ Conditional logic for dynamic forms

🔹 ✅ Form validation and required fields

📚 Transcript System

🔹 📜 Automatic transcript generation

🔹 🔒 Encrypted storage with GDPR compliance

🔹 🔎 Searchable transcript archive

⚙️ Additional Features:

🔹 👥 Role-based permission system

🔹 🔔 Customizable notifications and alerts

🔹 🌍 Multi-language support

🔹 🔌 API access for integrations

🔹 🔄 Regular updates and new features

📋 Requirements:

🔹 Node.js v18+

🔹 Discord bot token

🔹 Basic server permissions

📦 What You Get:

🔹 Complete bot files ready to deploy

🔹 Web dashboard with admin controls

🔹 📖 Detailed setup documentation

🔹 💬 Access to the support community

💎 Premium Options Available:

🔹 White-label branding

🔹 Priority support

🔹 Custom feature development

🚀 Getting Started:

1️⃣ Install the package: npm install ticket-pro

2️⃣ Run the setup: ticket-pro configure

3️⃣ Start the system: ticket-pro start